Yes, Adia provides secure, insured international shipping to most countries. All pieces are shipped via our trusted luxury couriers. Shipping times and fees vary depending on the destination.

Once a custom commission begins, you will be assigned a dedicated concierge. They will provide you with regular updates, including sketches and progress photos of your piece being crafted in our atelier.

We accept returns on ready-to-wear pieces within 14 days of delivery, provided they are unworn, in pristine condition, and returned with their original packaging and certificates. Custom and engraved items are final sale.

Absolutely. Every piece of Adia jewelry is accompanied by a certificate of authenticity. For diamonds and certain precious stones, an independent grading report (such as GIA) is also provided.

Yes, we offer a lifetime diamond upgrade program for solitaire engagement rings. You may exchange your original diamond for a new one of at least 1.5x the original value.